Return and Refund Policy

Electronic Services or Products

Electronic services or products can’t be refunded.

Physical Products

Defective products can be returned to the address provided after the purchase and a full refund will be issued within 30 days of receipt of returned goods. Defects caused after/during shipping are not covered by this policy,

To return:

  • Make contact within 3 days of receipt
  • Email or call +34 663 468 840
  • Include the order number in your communication
  • Clearly describe the defect (you may be asked for a photo)
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